Dynabook, Inc. and its subsidiaries were deconsolidated from Toshiba Group on October 1, 2018.
They will continue to develop, manufacture, sell, support and service PCs and system solutions products for global markets.
For information on products and services, please see the following site.
We are proud to demonstrate our commitment to your privacy, by complying with the laws and regulations under applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act.
By using Dynabook Online, you agree to the terms provided in this Privacy Statement, which are as follows:
This Privacy Statement applies to the collections, uses and disclosures of Personal Information by Dynabook Canada Inc.
“Personal Information” is information about an identifiable individual. This information may include but is not limited to your name, mailing address, phone number, email address, domain name, client IP address, facsimile number, credit card number, household income, banking information, creditor information, and other personally identifiable information about you.
We may collect Personal Information and the products or services you purchase or obtain from us. This information is collected, in general, from information you provide to us through Dynabook Online when you complete a product registration or initial setup, through your survey responses or rebate forms, and/or through your filling out and submitting forms through Dynabook Online requesting information from Dynabook, as well as when you register your product for warranties and/or speak to a Dynabook representative. We may also collect Personal Information in other circumstances when we have obtained your consent to do so or as otherwise permitted or required by law. With your consent, we may also collect your precise geographic location information via Dynabook Online.
Dynabook may collect information during your website visit through use of a "cookie" to track how our visitors use this site and understand trends and patterns. These cookies provide anonymous traffic insights that are used to assess site efficiency and allow us to enhance your future online experiences with Dynabook.
You can set your browser to notify you before you receive a "cookie" or to turn off "cookies" completely. If you do so, however, some areas of our site may not function properly.
We will keep the Personal Information that we collect primarily at our offices or on our servers (or those of our affiliates or service providers). While our affiliates and service providers may, from time to time, also hold your Personal Information in connection with purposes for which you provided your consent or as otherwise permitted or required by law, we remain responsible, and remain the contacts for, such information.
We generally identify the purposes for which we use your Personal Information at the time we collect such information from you. We generally use your Personal Information for the following purposes (the “Purposes”): (i) to provide the products, services or information you have requested; (ii) to complete your service requests; (iii) to assist you with technical support; (iv) to gather your opinion and feedback through surveys; (v) to enrol you in our contests or promotional programs; (vi) to include you on our mailing list; and (vii) to process your application for employment. We may use your Personal Information for other purposes with your consent or as permitted or required by law.
We may disclose your Personal Information to third party service providers with whom we have contractual agreements that include appropriate privacy standards, where such third parties are assisting us with certain services (i.e. third parties may be used for registration of a training event). We may also disclose Personal Information to a potential or actual acquirer in connection with a transaction involving the sale of the business of Dynabook or its assets or as otherwise permitted or required by law. In addition, we may send Personal Information outside of Canada, including to the United States, for the purposes set out above, including for process and storage by service providers in connection with such purposes, and you should note that while such information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
We do not sell your Personal Information. We may use your personal information to contact you about products you have purchased, inform you of product and service opportunities that may be of interest to you, to conduct market research regarding Dynabook products or services, to customize the content of Dynabook Online for you, to support and enhance our communications with you, or for other business purposes. We may share your personal information within the Dynabook family of companies for business purposes and with other companies who provide marketing or other services on our behalf and at our direction, but we do not permit them to use such personal information that we have shared for their own direct marketing purposes. We may share your personal information outside of the Dynabook family with companies in connection with your trial, purchase or registration of products or services provided by such companies and with companies that perform marketing or other services on our behalf and at our direction. We may also share your personal information in connection with law enforcement, fraud prevention, and other legal action, or if Dynabook reasonably believes it is appropriate to do so to protect Dynabook, its customers or the public.
We obtain your consent prior to collecting, using or disclosing your Personal Information, except where collection, use or disclosure of Personal Information without consent is permitted or required by law. Consent for the collection, use or disclosure of Personal Information may be express or implied, or may be obtained through opt-out methods. You may provide your consent to us either orally, electronically or in writing. You may withdraw your consent to our collection, use or disclosure of Personal Information at any time subject to contractual and legal restrictions. However, if you withdraw your consent to certain collections, uses or disclosures of your Personal Information, we may no longer be able to provide certain products or services.
Dynabook Online may contain links to other third party web sites that are not operated by us. We are not responsible for the privacy practices or the content of such third party web sites. The information practices of those third party web sites are not covered by this Privacy Statement. Other Dynabook co-branded web sites may also operate under their own privacy and security policies. You are responsible for reviewing third party and co-branded privacy policies, as applicable, to determine the handling of your information.
We may keep a record of your Personal Information, correspondence or comments in a file specific to you. We will utilize, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which that Personal Information was collected and as permitted or required by law.
If you make a written request to review any Personal Information about you that we have collected, utilized or disclosed, we will provide you with any such Personal Information to the extent required by law. We will make such Personal Information available to you in a form that is generally understandable, and will explain any abbreviations or codes.
We will ensure that your Personal Information is kept as accurate, complete and up-to-date as necessary for the purposes for which we intend to use it. We will not routinely update your Personal Information, unless such a process is necessary. We expect you, from time to time, to supply us with written updates to your Personal Information, when required.
At any time, you can challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.
We will attempt to respond to each of your written requests not later than thirty (30) days after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. You have the right to make a complaint to the federal Privacy Commissioner in respect of this time limit.
We may request that you provide sufficient identification to permit us to verify your identity before granting access to, or confirming the existence, use or disclosure of your Personal Information. Any such identifying information shall be used only for this purpose.
We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. However, you should understand that absolute security cannot be guaranteed and we cannot guarantee or warrant the security of any information you transmit to us. The only employees who are granted access to your Personal Information are those with a business ‘need-to-know’ or whose duties reasonably require such information.
From time to time, we may choose to change our privacy practices and this Privacy Statement. We will notify you of material changes to the Privacy Statement by posting a revised Privacy Statement via Dynabook Online with an updated effective date. Any updates, revisions, supplements, modifications or amendments to this Privacy Statement shall be effective immediately upon its posting via Dynabook Online and will only be applicable to disputes arising, or arising out of events occurring, after such posting has been made. You agree that you will continue to be bound by this Privacy Statement, however and whenever it is updated, revised, supplemented, modified, or amended, if you continue to use Dynabook Online after, the updates, revisions, supplements, modifications or amendments have been posted. This Privacy Statement is effective as of September 1, 2019.
Dynabook Canada Inc.
335 Britannia Road East
Mississauga, ON L4Z 1W9
© 2019 Dynabook Canada Inc. All rights reserved.
We will process your personal data in compliance with every applicable law and any laws that replace them in the future (including the European Union’s General Data Protection Regulation, Regulation (EU) 2016/679 (“GDPR”)).
In this notice, we provide information based on such laws related to processing your personal data. This notice sets out the basis on which any personal data that you provide to us, or that we obtain about you from other sources, will be processed by us. Please take the time to read and understand this notice.
For the purpose of data protection law, Dynabook Canada Inc. (“we”, “us” and “our”) is a data controller in respect of your personal data. And we are committed to respecting your privacy.
In this notice:
We will collect and process the following personal data about you (collected through communications including: writings, face-to-face discussion, phone calls, e-mails, or otherwise). Such information generally includes your name, contact data (e-mail, phone number), company name, address, position and all other personal data which is required to enter into a contract with you and to communicate with you.
In some circumstances, we may be provided such personal data relating to you by the organization you represent or the organization that otherwise employs or engages you (“Business Partners”). This information is necessary in order for (i) the relevant business we provide you or Business Partners or (ii) the relevant business services to be provided to us by Business Partners.
There may be circumstances where the provision of business services to us results in us collecting other types of personal data from you, or us being provided other types of personal data about you from Business Partners. If so, then we will protect such personal data to the same high standards explained in this policy and take any additional steps necessary to ensure we process such personal data in accordance with applicable laws.
We use the personal data that we hold about you for the following purposes:
Establishing and maintaining relationship with Business Partners, Marketing
The legal basis for the processing of your personal data is:
We do not process your “sensitive data” (information about your race, ethnic origin, religion, physical or mental health, political opinions, sexual life, any actual or alleged criminal offences, and genetic and biometric data).
We may share your personal data with recipients in the situations described below:
The personal data that we collect from you or provided by Business Partners may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us, for our affiliates or for one of our suppliers.
Where we transfer your personal data outside the EEA, we will ensure that:
You can obtain more details of the protection given to your personal data when it is transferred outside the EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your personal data) by contacting us in accordance with the information about us above.
We will retain the personal data that we collect about you as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer period is demanded by applicable laws.
Questions, comments and requests regarding this privacy notice are welcome. Please contact us using the information about us above.
Established:13th May 2021
Chief Privacy Officer
Dynabook Canada Inc